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Moxa Remote Connect Suite

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Secure Remote Access

Remote connection management platform for secure remote access

Product Feature

  • Security with embedded firewall and whitelist remote access control
  • End-to-end data encryption
  • Auto virtual IP mapping eliminates the need for field IP management
  • Transparent tunnels suitable for existing software tools
  • Flexibility for defining the relation between remote connections

Introduction

Moxa Remote Connect (MRC) is an easy-to-use, secure, and versatile networking solution designed to seamlessly bridge field devices, engineers, and application servers together over the Internet for industrial applications. The solution combines MRC Server, MRC Gateway, and MRC Client. The MRC Server is a connection management platform that determines how the MRC Gateways and MRC Clients are related. The MRC Gateway is a secure gateway that connects Ethernet-ready devices at remote sites to the MRC Client. The MRC Client is a software tool that allows engineers to choose which remote device to connect to from a user’s laptop. Another benefit of the MRC Server is that it gives administrators a lot of control over the remote connection including during which periods of time it can be accessed and the kind of features that are available.

Users can choose either BYOS (build your own server) business model to have full control of your MRC, or you can choose MRC Quick Link, which is a remote connection service hosted by Moxa to minimize maintenance efforts and allow users to focus more on their business.

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Featured Highlights

Machine access is fully controlled by machine operators for on-demand maintenance service

An embedded firewall allows remote access under whitelist control without disrupting local networks at field sites

VPN knowledge is not required to deploy the solution

Plug & play operation makes it easy to get up and running

Supports existing IT cybersecurity policies

Less effort is required from your IT engineers

Changes to network configurations are not required at field sites

Connect with multiple field machines simultaneously via a virtual IP mapping scheme

 

User Scenarios

The MRC Suite supports multiple connection types and provides numerous benefits. Below are three examples where the Moxa Remote Connect Suite can benefit engineers and businesses.

 

On-Demand Remote Maintenance, Diagnosis, and Troubleshooting

To minimize security issues and reduce costs, Moxa Remote Connect allows engineers to build remote connections only when necessary.

 

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Remote Monitoring Minimizes Onsite Maintenance

Moxa Remote Connect helps engineers monitor the status of machines operating at remote sites. Continual monitoring of machine status allows engineers to make adjustments to settings remotely, reducing the need for engineers to make site visits to troubleshoot and fix onsite issues.

 

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LAN-Like Site-to-Site Secure Network Infrastructure

Moxa Remote Connect enables communication between different machines even though the machines are not at the same location. With Moxa Remote Connect, machines can transmit data to and from each other, just as though they were communicating over a local area network (LAN).

 

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Ethernet Interface

10/100BaseT(X) Ports (RJ45 connector)2

Cellular Interface

Cellular StandardsMRC-1002-LTE-US-T: LTE CAT-3, UMTS,HSPA, EDGE, GSM, GPRS, MRC-1002-LTE-EU-T: LTE CAT-4, UMTS,HSPA, EDGE, GSM, GPRS, MRC-1002-LTE-JP-T: LTE CAT-4, UMTS, HSPA, MRC-1002-LTE-EU: LTE CAT-4, UMTS,HSPA, EDGE, GSM, GPRS, MRC-1002-LTE-JP: LTE CAT-4, UMTS, HSPA
Band Options (US)LTE Band B2 (1900 MHz) / LTE Band B4 (AWS MHz) / LTE Band B5 (850 MHz) / LTE Band B13 (700 MHz) / LTE Band B17 (700 MHz) / LTE Band B25 (1900 MHz)
UMTS/HSPA 2100 MHz / 1900 MHz / AWS MHz / 850 MHz / 900 MHz
Universal quad-band GSM/GPRS/EDGE 850 MHz / 900 MHz / 1800 MHz / 1900 MHz
Band Options (EU) LTE Band 20 (800 MHz) / LTE Band 5 (850 MHz) / LTE Band 8 (900 MHz) / LTE Band 3 (1800 MHz) / LTE Band 1 (2100 MHz) / LTE Band 7 (2600 MHz)
UMTS/HSPA 5 (850 MHz) / LTE Band 8 (900 MHz)
Band Option (APAC)LTE Band 19 (850 MHz) / LTE Band 6 (850 MHz) / LTE Band 6 (850 MHz) / LTE Band 8 (900 MHz) / LTE Band 3 (1800 MHz) / LTE Band 1 (2100 MHz)
UMTS/HSPA 850 MHz / 850 MHz / 900 MHz / 2100 MHz
LTE Data RateMRC-1002-LTE-US-T: 10 MHz bandwidth: 50 Mbps DL, 25 Mbps UL
MRC-1002-LTE-US-T: 20 MHz bandwidth: 100 Mbps DL, 50 Mbps UL
MRC-1002-LTE-EU-T: 10 MHz bandwidth: 150 Mbps DL, 50 Mbps UL
MRC-1002-LTE-EU: 10 MHz bandwidth: 150 Mbps DL, 50 Mbps UL
MRC-1002-LTE-JP-T: 10 MHz bandwidth: 150 Mbps DL, 50 Mbps UL
MRC-1002-LTE-JP: 10 MHz bandwidth: 150 Mbps DL, 50 Mbps UL
HSPA Data Rates42 Mbps DL, 5.76 Mbps UL (Category 24, 6)
GPRS Data Rates85.6 kbps DL, 42.8 kbps UL
EDGE Data Rates237 kbps DL, 237 kbps UL (Category 10, 12)
Antenna Connectors2 SMA connector(s)

 LED Interface

LED IndicatorsUSB, Power, Internet, Cloud, Key, Cellular Signal, Chain

USB Interface

USB StandardsUSB 2.0

Input/Output Interface

Digital Inputs+13 to +30 V for state 1
-30 to +3 V for state 0
Max. input current: 8 mA

Relays

Contact Current Rating1 A @ 24 VDC

System Power Parameters

Input Current0.62 A @ 12 VDC
Input Voltage12 to 36 VDC
Power Consumption7.44 W

Physical Characteristics

HousingMetal
Dimensions101 x 27 x 128 mm (3.98 x 1.06 x 5.04 in)
WeightPackaged: 700 g (1.54 lb)

Standards and Certifications

EMICISPR 32, FCC Part 15B Class A
EMCEN 61000-6-2/-6-4, EN301489-1-52, EN 55032/35
EMSIEC 61000-4-2 ESD: Contact: 4 kV; Air: 8 kV
IEC 61000-4-3 RS: 80 MHz to 1 GHz: 3 V/m
IEC 61000-4-4 EFT: Power: 2 kV; Signal: 1 kV
IEC 61000-4-5 Surge: Power: 0.5 kV; Signal: 1 kV
IEC 61000-4-6 CS: 10 V
IEC 61000-4-8 PFMF
SafetyEN 61010-2-201, UL 61010-2-201
ShockIEC 60068-2-27
FreefallIEC 60068-2-32
VibrationIEC 60068-2-6
RadioRED, TELEC

MTBF

TimeMRC-1002-T: 954,531 hrs
MRC-1002-LTE-US-T: 561,262 hrs
MRC-1002-LTE-EU: 932,351 hrs
MRC-1002-LTE-JP: 932,351 hrs
StandardsTelcordia (Bellcore) Standard TR/SR

Warranty

Warranty Period5 years
DetailsSee www.moxa.com/warranty

MRC Server Software

Amazon AWS EC2Supports Amazon AWS EC2 service (can be downloaded from AWS Marketplace)
Licensing
Apply for an MRC Server License from Moxa’s channels before activating your software portal

MRC Client Software

Operating SystemWindows 7/10 (32-bit or 64-bit)
Name Type Version Release Date
Datasheet for Moxa Remote Connect Suite Datasheet V1.5 18 May 2020

MRC-Server Licence

10/100BaseT(X) RJ45 Ethernet Ports -
LTE Cellular Ports -
No. of Concurrent Online Nodes Supported 10
Operating Temp. -

MRC-1002-T

10/100BaseT(X) RJ45 Ethernet Ports 2
LTE Cellular Ports -
No. of Concurrent Online Nodes Supported -
Operating Temp. -40 to 75°C

MRC-1002-LTE-US-T

10/100BaseT(X) RJ45 Ethernet Ports 2
LTE Cellular Ports 1
No. of Concurrent Online Nodes -
Operating Temp. -40 to 75°C

MRC-1002-LTE-JP-T

10/100BaseT(X) RJ45 Ethernet Ports 2
LTE Cellular Ports 1
No. of Concurrent Online Nodes Supported -
Operating Temp. -30 to 70°C

MRC-1002-LTE-EU-T

10/100BaseT(X) RJ45 Ethernet Ports 2
LTE Cellular Ports 1
No. of Concurrent Online Nodes Supported -
Operating Temp. -30 to 70°C

MRC-1002-LTE-JP

10/100BaseT(X) RJ45 Ethernet Ports 2
LTE Cellular Ports 1
No. of Concurrent Online Nodes Supported -
Operating Temp. -10 to 60°C

MRC-1002-LTE-EU

10/100BaseT(X) RJ45 Ethernet Ports 2
LTE Cellular Ports 1
No. of Concurrent Online Nodes Supported -
Operating Temp. -10 to 60°C

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